About
As a firm we can trace our history as solicitors in Chester back over 150 years providing a high quality and efficient legal service. We are not great believers in spending money on marketing and advertising preferring instead to rely on repeat business and our clients recommendations.
It appears to work, as business grows steadily year-by-year. It might have something to do with our philosophy of sound, practical, pragmatic commercial advice delivered in a jargon free style. It might also have something to do with our being the first Chester solicitors to gain BSI ISO 9001 registration, which underscores our approach to client service and satisfaction.
Nobody instructs lawyers lightly but when they do they need to believe that the lawyer will listen to the issues, understand their concerns and provide sound advice in a pragmatic way based on years of experience to bring the matter to a conclusion as swiftly as is practicable. We believe that our mixture of youth and experience fulfils that need on the part of clients.
We realise that everyone today expects efficiency and quality whenever they pay for any form of service. To this end we give everyone a clear and written commitment regarding client care issues, including standards of service, costs and complaints procedure. We are confident we deliver to those standards.